Privacy Policy | Last Updated: April 27, 2026
Overview
Richter10.2 Media Group ("Richter10.2," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our website and services. It applies to all individuals who visit our website, contact us, or engage with us in a business capacity.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.
1. Information We Collect
Information You Provide Directly
We may collect your name, job title, and company name; business and personal email address; phone number, including mobile number; billing and payment information; and any other information you voluntarily submit through our website, forms, or direct communications.
Information Collected Automatically
When you visit our website, we may automatically collect browser type and version, operating system, IP address, referring URLs, pages visited, and time spent on pages.
Information From Third Parties
We may receive information about you from third-party sources such as business partners, data providers, or publicly available sources, which we may combine with information we have collected directly.
2. How We Use Your Information
We use collected information to provide, operate, and maintain our website and services; respond to inquiries and fulfill client and project requests; process transactions and send related billing communications; send marketing and promotional content where you have consented to receive it; send SMS text messages where you have opted in; improve and personalize your experience with our services; conduct internal analytics and business development activities; comply with applicable legal obligations; and protect the rights, property, and safety of Richter10.2, our clients, and others.
3. SMS Communications
Richter10.2 Media Group may send SMS text messages to individuals who have provided their mobile phone number and consented to receive text communications from us.
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP to any message from us. You will receive one confirmation message and no further SMS will be sent. For assistance, reply HELP or contact us at website@richter10point2.com.
Mobile phone numbers and SMS consent data collected by Richter10.2 will not be shared with, sold to, or used by third parties or affiliates for their own marketing purposes under any circumstances.
4. Legal Bases for Processing (Where Applicable)
Where required by applicable law, we process personal information on the following legal bases: performance of a contract, where processing is necessary to deliver our services; legitimate interests, where processing supports our business operations and does not override your privacy rights; consent, where you have explicitly opted in to a specific use such as SMS or marketing communications; and legal obligation, where we are required to process information to comply with applicable law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website, analyze traffic, and understand how visitors interact with our content. You may manage or disable cookies through your browser settings. Disabling cookies may affect certain functionality of our website.
We do not currently respond to browser "Do Not Track" signals, as no uniform standard for such signals has been established.
6. Disclosure of Your Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors who assist in operating our website and delivering our services, including payment processors, hosting providers, and analytics platforms. These vendors are contractually required to keep your information confidential and may only use it to perform services on our behalf. Mobile phone numbers and SMS consent data are explicitly excluded from any third-party sharing.
Legal Requirements: We may disclose information when required by law, regulation, or valid legal process including subpoenas, court orders, or government requests.
Protection of Rights: We may disclose information where necessary to investigate or prevent illegal activity, fraud, or threats to safety.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain records required for legal and business purposes, and comply with applicable legal obligations. The following general guidelines apply:
Client and project records are retained for a minimum of seven years following project completion to satisfy standard business and tax record requirements. Contact and marketing information is retained until you request deletion or opt out, after which it is removed from active marketing use within thirty days. SMS consent records are retained for a minimum of four years to satisfy carrier and regulatory requirements. Billing and transaction records are retained in accordance with applicable tax and accounting requirements.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom it is shared.
Right to Delete: You may request deletion of personal information we hold about you, subject to certain exceptions required by law or legitimate business necessity.
Right to Correct: You may request correction of inaccurate personal information we hold about you.
Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. If this practice changes, we will update this policy and provide opt-out mechanisms as required by law.
Right to Non-Discrimination: We will not discriminate against you for exercising any privacy rights available to you.
How to Submit a Request: To exercise any of the rights above, please contact us at website@richter10point2.com. We will respond to verifiable requests within 45 days of receipt. In some cases we may require additional time, in which case we will notify you of the extension within the initial 45-day period.
9. Security
We implement reasonable technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, secure data transmission protocols, and periodic review of our security practices.
No method of transmission over the internet or electronic storage is fully secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable law.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before submitting any personal information.
11. Children's Privacy
Our services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take prompt steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable law. When we make material changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page regularly. Your continued use of our website or services following any update constitutes your acceptance of the revised policy.
13. Contact Us
For questions, concerns, or privacy rights requests, please contact us at:
Richter10.2 Media Group
website@richter10point2.com