"How was the process?: The best of any vendor I've worked with. I'm a big process person and I really like how you communicate your process early and every step of the way especially to people who do not understand how hard it is to make even the smallest of changes later on in the process.
What can we do better?: Nothing. I wish we could have given you more time so thank you for working with us and expediting your process and/or working extra hours to meet our deadline."